Terms of Service

1. Acceptance of Terms

By accessing, browsing, or utilizing the services provided by Looplyy (Sole Proprietorship registered under MSME India), including the Looplyy Turf software platform, you agree to be bound by these Terms of Service. If you do not agree, you must immediately cease use of our services.

2. Scope of Services

Looplyy provides cloud-based software enabling sports venue operators to configure branded online booking portals, display slot schedules, facilitate direct peer-to-merchant UPI payments, and dispatch transactional notifications via verified WhatsApp Business Cloud APIs.

3. Direct Peer-to-Merchant Payment Model

Looplyy Turf is not a payment gateway, payment aggregator, or financial intermediary under RBI regulations. Payments for slot bookings are initiated directly from the player to the venue operator's specified UPI VPA (Virtual Payment Address) or static/dynamic UPI QR code. Looplyy never touches, escrows, settles, or holds end-user funds. All financial settlement occurs directly in the venue owner's commercial bank account.

4. User Obligations & Turf Operations

Venue operators using Looplyy Turf represent and warrant that:

• They possess the legal right and physical authority to operate the turf facility and accept bookings.
• They will honor all confirmed slots booked through their Looplyy platform page.
• They will comply with all local municipal regulations, sports facility safety standards, and applicable Indian tax laws.

5. WhatsApp Business Messaging Compliance

Transactional messages, reminders, and loyalty updates sent via WhatsApp Cloud API must strictly adhere to Meta's WhatsApp Business Messaging Policy. Users agree not to utilize the messaging system for unsolicited spam or prohibited marketing broadcasts.

6. Limitation of Liability

To the maximum extent permitted by applicable Indian law, Looplyy shall not be liable for any indirect, incidental, punitive, or consequential damages arising from physical injury on venue grounds, weather cancellations, utility outages, or third-party telecommunication failures.

7. Governing Law & Dispute Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts situated in Ranchi, Jharkhand, India.

8. Contact Details

For legal inquiries or notices regarding these Terms, contact: